What is a Physiotherapist and what do they do?
A physiotherapist is a university qualified, AHPRA registered (government regulated) health professional. Their role is to help people recover from injury, reduce pain and stiffness, increase mobility and prevent further injury. A physiotherapist is trained to make accurate physical diagnoses based on listening to your description of symptoms and performing a series of physical tests. Based on this assessment, a physiotherapist uses evidence-based treatment techniques to reduce your symptoms. Techniques may include massage, joint manipulation/mobilisation, strapping with tape, education and exercises. Visit our team page to meet our physiotherapists or visit our physiotherapy page to find out what we treat and what to expect at an appointment.
What is an Exercise Physiologist and what do they do?
What is a Vestibular Physiotherapist?
What are your opening hours?
Visit our Contact Us page to see our opening hours and details on how to get to us.
How long does it take to get an appointment?
Do I need a referral to make an appointment?
No. Physiotherapists and exercise physiologists are first-contact, primary healthcare professionals in Australia. That means that you can book an appointment without seeing your doctor first. Many of our patients are referred from GPs and specialists but many choose to see us themselves. Visit our make a booking page to get started today.
What should I wear to my appointment?
For physiotherapy appointments, please wear comfortable clothing that is appropriate to the area being assessed. For example:
- Shoulder: For ladies, wear a singlet. For men, wear a shirt you can remove.
- Lower back: For ladies, wear a top that you can lift up to expose your back. For men, wear a shirt you can remove.
- Leg, including hip, knee and ankle: Wear shorts (don’t worry if you forget, we have plenty in the clinic).
- Neck or upper spine: For ladies, we will provide you with a gown that covers all other areas. For men, wear a shirt you can remove.
For exercise physiology appointments and classes, wear comfortable clothing and running shoes that you are happy to exercise in.
Should I arrive early for my first appointment and what should I bring?
At your first appointment, please arrive 10 minutes ahead of the appointment time to complete a short form about your injury or medical condition. If you have any relevant paperwork, please bring these with you for your initial appointment. This may include scans, reports, previous treatment, doctor’s letters etc.
How much does an appointment cost and how long are appointments?
Where is your clinic and how do I get there?
Do you accept private health insurance?
Is physiotherapy or exercise physiology covered by Medicare?
Physiotherapy and exercise physiology are generally not covered by Medicare but you can get part funding from Medicare through a Chronic Disease Management Plan if your GP refers you with one of these.
How do I book in for a class and can I book multiple classes?
You can book in for a class using our make a booking page. Please note that new patients must book an initial physiotherapy or exercise physiology appointment first. Yes, you can book multiple classes ahead of time. For more information, visit our classes page.
Do you accept WorkCover and CTP (compulsory third party) injuries?
Yes. Just bring your claim number with you and we will invoice the insurance company directly. For more information on our management of WorkCover injuries, visit our Physiotherapy for WorkCover page.