FAQs

What is a Physiotherapist and what do they do?

A physiotherapist is a university qualified, AHPRA registered (government regulated) health professional. Their role is to help people recover from injury, reduce pain and stiffness, increase mobility and prevent further injury. A physiotherapist is trained to make accurate physical diagnoses based on listening to your description of symptoms and performing a series of physical tests. Based on this assessment, a physiotherapist uses evidence-based treatment techniques to reduce your symptoms. Techniques may include massage, joint manipulation/mobilisation, strapping with tape, education and exercises. Visit our team page to meet our physiotherapists or visit our physiotherapy page to find out what we treat and what to expect at an appointment.

What is an Exercise Physiologist and what do they do?

Accredited Exercise Physiologists (AEPs) are allied health professionals who specialise in prescribing exercise for the treatment and prevention of medical conditions. These include cardiovascular conditions, metabolic disorders such as diabetes, weight control, balance impairments and mobility difficulties. Exercise can be enormously beneficial in both the treatment and prevention of many disorders and there has been a significant amount of research into the correct prescription of exercise for each condition. Visit our team page to meet our exercise physiologists or visit our exercise physiology page to find out what conditions we treat and what to expect at an appointment.

What is a Vestibular Physiotherapist?

Vestibular physiotherapy is a specific field within the physiotherapy profession for the assessment and treatment of dizziness and balance conditions related to the inner ear. A vestibular physiotherapist is trained in very specific assessment and treatment techniques (including the Watson Method and other specialist post-graduate courses) to diagnose dizziness, vertigo and balance problems, as well as provide appropriate treatments to resolve symptoms. Visit our vestibular rehabilitation page to find out what conditions we treat and what to expect at an appointment.

What are your opening hours?

Visit our Contact Us page to see our opening hours and details on how to get to us.

How long does it take to get an appointment?

At Glebe Physio, we try to accommodate all patients as soon as we can. In most cases we can offer you an appointment within 24 hours. You can see our available appointment slots in real-time on our make a booking page. If you are struggling to find a time that suits you, just contact us and we will try to accommodate you as best we can.

Do I need a referral to make an appointment?

No. Physiotherapists and exercise physiologists are first-contact, primary healthcare professionals in Australia. That means that you can book an appointment without seeing your doctor first. Many of our patients are referred from GPs and specialists but many choose to see us themselves. Visit our make a booking page to get started today.

What should I wear to my appointment?

For physiotherapy appointments, please wear comfortable clothing that is appropriate to the area being assessed. For example:

Shoulder: For ladies, wear a singlet. For men, wear a shirt you can remove.
Lower back: For ladies, wear a top that you can lift up to expose your back. For men, wear a shirt you can remove.
Leg, including hip, knee and ankle: Wear shorts (don’t worry if you forget, we have plenty in the clinic).
Neck or upper spine: For ladies, we will provide you with a gown that covers all other areas. For men, wear a shirt you can remove.

For exercise physiology appointments and classes, wear comfortable clothing and running shoes that you are happy to exercise in.

Should I arrive early for my first appointment and what should I bring?

At your first appointment, please arrive 10 minutes ahead of the appointment time to complete a short form about your injury or medical condition. If you have any relevant paperwork, please bring these with you for your initial appointment. This may include scans, reports, previous treatment, doctor’s letters etc.

How much does an appointment cost and how long are appointments?

For our latest pricing, as well as appointment durations please see our fees page

Where is your clinic and how do I get there?

For detailed directions including parking and public transport, visit our contact us page.

Do you accept private health insurance?

Both physiotherapy and exercise physiology are covered by private health funds as part of “extras” cover and we have HICAPS facilities to charge your health fund on the day of the appointment. The amount that your private health fund pays depends on your policy.

Is physiotherapy or exercise physiology covered by Medicare?

Physiotherapy and exercise physiology are generally not covered by Medicare but you can get part funding from Medicare through a Chronic Disease Management Plan if your GP refers you with one of these.

How do I book in for a class and can I book multiple classes?

You can book in for a class using our make a booking page. Please note that new patients must book an initial physiotherapy or exercise physiology appointment first. Yes, you can book multiple classes ahead of time. For more information, visit our classes page.

Do you accept WorkCover and CTP (compulsory third party) injuries?

Yes. Just bring your claim number with you and we will invoice the insurance company directly. For more information on our management of WorkCover injuries, visit our Physiotherapy for WorkCover page.

If you would like to ask a question that is not answered here, visit our contact us page to get in touch.

If you are ready to make an appointment, visit our make a booking page and get started today.